Last Updated: 01 Jan 2024
Welcome to iFresher, the Job Portal connecting job seekers and employers. This Refund Policy explains the terms and conditions under which iFresher offers refunds for its subscription plans. By using our services, you agree to the terms outlined in this policy.
1. Subscription Plans
iFresher offers various subscription plans for job seekers and employers, including free and premium plans. Each plan may have different features, durations, and pricing.
2. Refund Eligibility
A. Job Seeker Plans
Free Plans:
- Free plans are non-refundable. Users can cancel their free plans at any time, and access will continue until the end of the billing cycle.
Premium Plans:
- Refunds for premium plans are considered under the following circumstances:
- Technical Issues: If there is a technical issue preventing access to premium features.
- Misrepresentation: If there is a material misrepresentation of the premium features.
B. Employer Plans
Free Plans:
- Free plans are non-refundable. Employers can cancel their free plans at any time.
Premium Plans:
- Refunds for premium plans are considered under the following circumstances:
- Technical Issues: If there is a technical issue preventing access to premium features.
- Misrepresentation: If there is a material misrepresentation of the premium features.
3. Refund Request Process
Contact Support:
Provide Details:
- Users must provide details such as the reason for the refund, relevant transaction IDs, and any supporting documentation.
Review Process:
- iFresher will review the refund request and may request additional information if necessary.
Refund Decision:
- Refunds are issued at the discretion of iFresher and will be processed within a reasonable timeframe.
4. Non-Refundable Circumstances
Change of Mind:
- Refunds will not be issued for a change of mind or if the user decides not to use the subscription plan.
Violations of Terms:
- Refunds will not be issued if the user has violated iFresher's Terms and Conditions.
5. Cancellation of Subscription Plans
User-Initiated Cancellation:
- Users can cancel their subscription plans at any time. Cancellation will be effective at the end of the current billing cycle.
iFresher-Initiated Cancellation:
- iFresher reserves the right to cancel a subscription plan in case of violations of terms or misuse of the platform.
6. Changes to This Refund Policy
- iFresher may update this Refund Policy to reflect changes in our practices. The latest revision date will be indicated at the top of the page.
7. Contact Us
- If you have questions or concerns about this Refund Policy, please contact us at contact@ifresher.in.
By using iFresher Job Portal and subscribing to our plans, you agree to the terms outlined in this Refund Policy.